AI in the labor market: fears and concerns of employees [EY Report]

The study indicates that many employees are concerned about the impact of AI on their professional career. As many as 75% of respondents are worried that AI may cause some professions to disappear, and 65% of people fear losing their jobs. There is also an awareness that the impact of technology on personal finances and career development can be significant, with 72% of respondents expecting lower earnings, and 67% fearing the loss of promotion opportunities due to a lack of AI-related skills.

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Challenge for employers

Despite growing concerns, employees show interest and willingness to explore new opportunities offered by this technology. According to a study conducted by EY, 67% of employees actively seek to implement AI in their organizations.

However, there is a clear gap in terms of support from employers - 73% of respondents report a lack of appropriate AI training in their companies, and 63% of respondents fear that they do not have sufficient opportunities to deepen their knowledge about AI.

– The business popularity of generative artificial intelligence is dynamically increasing, but not every company has a prepared action plan for its use – comments Radosław Frańczak, Partner at EY, Leader of the Technology Consulting area.

– As a result, it happens that this solution is implemented too quickly, which translates into unsatisfactory results. Not only typical technological aspects should be taken into account, but also regulatory issues, as well as those related to data security and employee training. The management team must also ensure that all issues related to the use of AI are clearly communicated within the company. If this is lacking, fears of artificial intelligence grow - including fear of job loss – adds Frańczak.

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Employee expectations

Employees also demand greater transparency in the use of AI. A vast majority, as much as 80%, would rate their organization positively if it provided training on responsible and ethical use of AI. Meanwhile, 77% support the creation of a task group focusing on this area.

Regarding AI regulation, 81% of employees believe that companies should independently regulate their activities in the use of this technology, and 78% of respondents assume that the government should play a larger role in its regulation.

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