As many as three quarters of leaders see the need to develop new performance measurement indicators for employees, according to a new report from Deloitte.
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The Deloitte analysis, based on surveys conducted among 14 thousand HR leaders and management staff from 95 countries, including Poland, reveals that less than one fifth of respondents believe that their companies effectively measure employee productivity. At the same time, relations between staff and organizations are becoming increasingly tense.
More than half of the respondents are afraid of the negative impact of stress at work on their mental health. Almost 30% of people are also worried that technological progress will lead to job losses, and only 43% of respondents declare that they are currently in a better situation than at the beginning of their employment and owe this to the actions of the employer.
- Companies are struggling with many challenges, but the fundamental issue is to make the human being a priority in the context of work - comments John Guziak, leader of the human capital team in Poland, Deloitte.
- It's people, much more than any physical assets, that make a business thrive. Interpersonal relationships drive everything that has value for the organization: revenue, innovation, efficiency, brand significance, productivity and many other factors. Therefore, we should focus less on how much benefit people bring to the company, and more on how much benefit the company provides to its employees - adds Guziak.
Deloitte in its report also emphasizes that organizations that treat sustainable human resource management as a priority have almost twice the chance of achieving business goals. However, despite general awareness of the importance of a sustainable approach, only 46% of companies take specific actions in this direction. The report indicates that only 10% of organizations effectively deal with sustainable human resource management.
The report also shows discrepancies between the perception of sustainable human resource management by management and employees - 89% of leaders believe that their organizations care about sustainable development, compared to only 41% of employees who share this opinion.
At the same time, Deloitte recommends moving from traditional efficiency indicators, such as hours worked, to new metrics that better reflect the complex skills and contributions of employees. Only 17% of respondents claim that their organizations effectively measure the value generated by employees, indicating an urgent need for changes in the approach to productivity assessment.
- We are witnessing an exponential increase in data collection capabilities. This is associated with both opportunities and threats - "more" in the case of data does not necessarily mean "better", especially when the amount exceeds analytical capabilities - emphasizes Zbigniew Łobocki, senior manager, Human Capital, Deloitte.
– Organizations should ask themselves about what data they should collect, how to ensure their quality, and how to easily convert them into indicators that allow for better decision-making. Business is gradually moving away from measuring for the sake of measuring towards in-depth analysis of human effectiveness in various dimensions – adds Łobocki.
The report also sheds light on the deficit of imagination in the context of rapid technological progress. It turns out that only 9% of organizations operate effectively in stimulating creative thinking and adaptation to new technologies among employees.
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