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Generative AI will change business within the next 3 years. Conclusions from the new Deloitte report.
The dynamic development of generative AI has a significant impact on the business sector. According to Deloitte's "The State of Generative AI in the Enterprise" report, 80% of business leaders expect their business to change in the next three years.
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Summary
Deloitte's analysis, "The State of Generative AI in the Enterprise", includes opinions from over 2,800 business and technology leaders implementing or testing generative AI in their organizations.
78% of respondents believe there is a need for legal regulations specifically designed for AI. Most respondents also believe that generative AI will change their companies' operations, with a third expecting this transformation within the year.
Improving efficiency (56%) and reducing costs (35%) are the main expectations for generative AI in business, while 29% see the main benefits in innovation and development.
Nearly three-quarters of technologically advanced companies are already using AI for product development and research. Two-thirds of respondents are excited about AI's possibilities, but 30% still feel uncertain.
Global company leaders see AI's potential in transforming entire organizations and teams. Key decisions about the directions of changes must be made now.
Generative AI can provide a competitive advantage and significant benefits in terms of introducing innovation and building value for the organization.
Changes introduced by AI require a new approach to talent management, confirmed by over 70% of surveyed leaders. Over 40% of IT industry representatives in Poland believe that AI-related skills will be the most sought after in the job market in the coming years.
Organizations are increasing their efforts in acquiring and developing employee competencies in the field of AI.
The analysis The State of Generative AI in the Enterprise developed by Deloitteincludes the opinions of over 2.8 thousand business and technology leaders involved in implementing or testing the capabilities of generative artificial intelligence in their organizations.
Generative AI in business - legal regulations needed
According to the report, 78% of respondents emphasize the need to establish legal regulations specifically designed for AI. Most people are also convinced that generative artificial intelligence will change the functioning of their companies. One third of them expect this transformation to happen already this year.
Improving efficiency (56%) and reducing costs (35%) are the main expectations associated with the use of generative AI in business, while only 29% of people see the main benefits in innovation and development. Respondents who have more knowledge about generative AI often focus on creating new ideas and conclusions.
Nearly three quarters of technologically advanced companies are already using AI for product development and research. Two thirds of respondents are excited about the possibilities of AI, but 30% of them still feel uncertain.
Generative AI in business and the global market
However, leaders of global companies see the potential of AI not only in improving operational processes, but also in transforming entire organizations and teams. In the opinion of the majority, key decisions about the directions of changes must be made now.
– The application of generative AI can allow for achieving a competitive advantage and significant benefits in terms of introducing innovation and building value for the organization – emphasizes Piotr Mechliński, partner associate, Deloitte.
Similar trends are observed in the Polish market. Aleksander Pruziński from Deloitte Digital CE points to the success in implementing genAI solutions in Salesforce technology in the financial sector, which allow for better customer service.
– Although all the largest enterprise system providers plan to introduce software equipped with generative AI into their offer, such solutions in ERP or CRM systems are still a novelty – comments Pruziński.
Generative AI in business and talent management
Changes introduced by AI also require a new approach to talent management, which is confirmed by over 70% of surveyed leaders. Over 40% of IT industry representatives in Poland believe that skills related to AI will be the most sought after in the job market in the coming years.
– In the near future, we will observe an increase in the involvement of organizations in acquiring and developing employee competencies in the field of AI – summarizes Zbigniew Łobocki, senior manager in the Human Capital team, Deloitte.
In order to prepare organizations for the use of generative AI, managers decide to acquire technical talents, educate employees and strategies for retraining staff.
A journalism graduate, closely associated with copywriting for years. Specialist in the field of content marketing. World trends and travel are her inspiration, and she finds balance and harmony in yoga practices. An artist's soul and interior design enthusiast. She particularly likes the modernist style.
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